Return Policy

As OUG 34/2914 dispositions states, „In the EU you have the right to return purchases made online or through other types of distance selling, such as by phone, mail order or from a door-to-door salesperson, within 14 days for a full refund. You can do so for any reason – even if you simply changed your mind”. 

In case you want to restore your purchase, MULAJE INEDITE guarantees you through law 14 days to send back the products.

To request a return:

  • Fill in the return form
  • Sent a notification at contact@mulajeinedite.ro, with info and the order number;
  • Sent the order at: Aleea Tudor Neculai nr. 123, bl. 1009, sc. A, ap. 1, post code 700685, Iasi, Romania;

You will be notified through email or phone about your request. You will get a refund only if the product is unopened, and in the original package.

Shipping costs are nonrefundable. You need to send us back the package through a delivery service, like Sameday, Cargus, Fan Courier, etc..

Product Return Form

You can find the invoice number / order number in my account or in the email sent when placing the order.